Next week is National Telecommunicator week. We are
very fortunate to have a great team of telecommunicators (also known as
dispatchers) here in Memorial Villages. Our 10 full-time and one part-time
dispatchers stay extremely busy managing the hundreds of phones calls that we
receive in our dispatch room each month. In the month of March of this year,
our dispatchers answered 231 911 calls, 2566 non-emergency 10-digit phone line
calls and spent a total of 62 hours and 57 minutes obtaining and relaying
information between various emergency service providers and resources.
Being a telecommunicator means that for your 8-, 10-
or 12-hour shift, that you are wed to a phone line, you have to be on your
A-game and ready to handle whatever the next phone call presents you. The phone
calls range from the request for basic information such as setting up a house
watch, to a terrified resident watching an unknown suspect break in a
neighbor’s car, or someone summoning help for a medical emergency. The emergency
communications center must be staffed 24 hours a day, 365 days a year. 2
telecommunicators are always on-duty, Christmas included. The calls that come
into our center are never when it is convenient. They seem to always come in
waves and when other significant events are also occurring at the same time. We
are blessed to have professional men and women working for us who truly care
about our residents, and the officers and first responders that they
Their communications skills must fluidly move from and
in between multiple phone calls and conversations, to also having voice
dispatch communications with officers and supervisors in the field. The voice
dispatch communications often consist of short, excited radio transmissions,
and while all of this is going on, they are entering vital information into the
CAD dispatch and 911 systems. Oh, and just to make it even more exciting for
them, we have maps that track police and fire resources for them to monitor. In
addition, our active ALPR system requires them to monitor the 150+ hits per
month of wanted vehicles triggering the ALPR system of stolen and wanted
vehicles traveling throughout the area. They can go for an hour or more of
silence, to complete chaos in seconds.
We want to thank and recognize our team of certified
telecommunications for their professionalism and dedication. The Memorial
Villages Police Foundation will be treating them this next week to a special
meal and to an off-site team building event.
Happy Telecommunicator Week.
Our detectives have been busy again tracking down
suspects who have been victimizing our residents. Warrants were obtained for
another check washer and for a con-artist who tricked a resident into providing
a bitcoin payment to him. The newest round of subpoenas (this week) has
resulted in the production of bank account and IP address information of
additional cases. Detectives are on the trails of these suspects and are hoping
to ruin their day sometime next week with a knock on their door. More on those
cases as they progress.
With those successes we are still seeing a surge of
false and fraudulent unemployment cases throughout the villages. The local news stations have been showcasing
these crimes that have cost taxpayers across Texas, almost one half of a billion
dollars. We continue to work these cases that seem to point to locations across
the country. In the meantime, it is important that you check your mail daily
and should you be notified by mail of a claim being filed using your
information that you immediately contact the Texas Workforce Commission (TWC).
That letter to you and your employer, is the only thing that can STOP the
criminals from receiving public funds. If you wait until the second or third
letter to realize you are a victim, the criminal might have already received
several payments. At this point, TWC wants to “stop the bleeding” and that
means not processing false claims. Contact TWC either by phone and/or email.
Also, contact us and we will initiate a report that we will send to TWC. We are equally as frustrated as most of you
are, of this out-of-control crime problem that is costing every taxpayer a lot
Last weekend our dayshift team had a great ALPR stolen
vehicle recovery of a truck stolen back in 2016. The Ford F250 was stopped as the result of an
ALPR hit on a stolen license plate. The stolen license plate had been reported
as being a front license plate, also off of a Ford F250 truck. Officers figured the hit was most probably
the rear plate that was still on the victim’s pickup truck, so when they
observed the vehicle traveling on Voss, they initiated a traffic stop. A quick
verification of the VIN number should have cleared up the incident however, the
truck did not clearly show any VIN numbers, and when another VIN number was
located it did not match the vehicle.
Officers took the two occupants into custody and
conducted a more detailed investigation. Their investigation found that the
truck had been stolen out of Mississippi back in 2016. As part of their
investigation, they also located and recovered 238 grams of methamphetamine,
other vehicle titles and fraudulent documents. The two suspects were then
booked into the Harris County Jail. The insurance company was contacted about
the recovered truck and were pleasantly surprised that the truck stolen over 5
years ago was recovered. Great work by
our patrol officers in double checking everything and when things did not match
up, following through.
We continue to see cases of checks being intercepted
that were mailed at the Briar Grove Pharmacy. We suggest that residents do not
use this location for outgoing mail.
In this week’s crime report you will see a case where
the suspect was probably monitoring a neighborhood when she saw the resident
leave. Shortly after they had left the property, he approached the home and
checked for unlocked door(s). Please remember to lock all doors and keep them
locked even while people are home/present. Today’s criminals are becoming more
and more bolder by the day. Of course, please continue to call in any
suspicious activity to us at 713-365-3700 and we will have officers investigate
Have a great weekend. Chief Ray Schultz firstname.lastname@example.org
Weekly Crime Report
4/2/21 at 1545 Hours. 200 Block of Voss. Unlawful use
of a Motor Vehicle/ Possession of Methamphetamine. Officers were alerted to a
vehicle displaying a stolen license plate entering the villages on Voss.
Officers were nearby and located the vehicle and initiated a traffic stop. Through investigation the vehicle was found
to have been stolen back in 2016. A search of the vehicle also located 238
grams of methamphetamine along with vehicle titles and other false documents. The 28-year-old male and 21-year-old female
were booked into the Harris County Jail and the stolen vehicle was recovered.
4/3/21 at 2115 Hours. Memorial City Mall. Unauthorized
Use of a Motor Vehicle. The victim who lives in Hunters Creek reported that his
vehicle was missing from his garage, and had been taken during the night. Officers obtained information about the
missing vehicle. Later, officers checked the ALPR database and located where
the vehicle had been seen entering the Memorial City Mall the prior evening but
never left. Officers then proceeded to the mall and met with security. While
meeting with security, officers were able to locate the vehicle still parked at
the mall. The reporting person had been removed the day prior by Constables
from the property and taken home. It was learned that the reporting person had
borrowed the vehicle from a relative and was concerned about what had happened
to the vehicle. The subject was instructed on how to obtain the vehicle and to
pay the fees. The subject was then instructed to explain the situation to his
4/4/21 at 0115 Hours. 700 Block of Voss. Driving While
Intoxicated. Officer was on patrol when he observed a vehicle sitting at a
green light. Other vehicles had stopped behind the vehicle and were sounding
their horns. The officer shined his spotlight on the vehicle where he could see
the driver passed out inside of the vehicle. Upon further investigation the
driver was found to be intoxicated. The 30-year-old male failed sobriety tests
and was booked into the Harris County Jail.
4/6/21 at 1045 Hours. 10600 Block of Tarleton.
Burglary of a Habitation. The victim reported that an unknown person had
entered the home through an open door shortly after they had left the
home. A housekeeper was present inside
of the home, however, did not see or hear the suspect. The burglary was
discovered after the victim found that both her, and the housekeepers’ purses
were missing, and video surveillance was reviewed that showed the suspect. The
suspect was most likely monitoring the area and walked up to the home shortly
after the victim left where he found the open door. He then sneaked inside and
removed the purses from a counter. Nearby video shows the suspect leave in a
silver Nissan Altima or Maxima. Detectives were notified and responded to the
scene and have taken over the investigation.
4/8/21 at 0945 Hours. 600 Block of Saddlewood.
Fraud. The victim reported that he
received notice of overdue electrical bills at 3 different properties that were
not his. Inquiries into the accounts found that 3 separate accounts were opened
using the victim’s personal information. Information about the accounts and
addresses was obtained and provided to detectives for their follow up
4/8/21 at 1245 Hours. 400 Block of Ripplecreek. Credit
Card Fraud. The victim reported that she was notified by her bank of suspicious
activity on her credit card. She examined her account and found several charges
for on-line items that she did not order. All were delivered to an apartment in
Houston. The account was frozen.
Information about the account and address of the deliveries was obtained
and provided to detectives for their follow up investigation. (Note: The victim recalls an unusual
transaction that occurred prior to the Fraud when she had used her credit card
at a bakery on Belaire Road. The employee was not a regular employee and had
acted strangely during the business transaction.) Detectives were provided a description of
4/6/21 at 1500 Hours. 11100 Block of Wickway. Theft of
a Firearm. The victim reported that an
unknown person had entered his unlocked truck and removed a shotgun from
inside. It is unknown exactly when the theft occurred. Information was collected
and provided to detectives for their follow up investigation.
4/6/21 at 1700 Hours. 100 Block of Radney.
Forgery. The victim reported that upon
examining her bank statement she located a check that had been altered and made
out to a different payee than it was originally issued to. The check had been mailed at the Briar Grove
Pharmacy, However, it never made it to
the location along with other mail that was sent at the same time and place.
Information about the check and payee was obtained and provided to detectives
for their follow up investigation.
Texas Workforce Fraud Cases – The following are cases reported this week from
residents who learned that fraudulent unemployment cases were initiated using
their personal identifiers.
4/4/21 at 1215 Hours. 600 Block of Knipp. Bunker Hill
4/4/21 at 1400 Hours. 11900 Block of Surrey Lane.
4/5/21 at 1300 Hours. 11981 Memorial. Claim initiated
against an MVPD Employee.
4/6/21 at 1415 Hours. 4400 Block of Willow. Hunters
4/7/21 at 1045 Hours. 800 Block of Wade Hampton.
4/7/21 at 1300 Hours. 200 Block of Bryn Mawr. Hunters
4/7/21 at 1900 Hours. 800 Block of Country Lane.
4/8/21 at 1145 Hours. 1-100 Block of Pinewood. Hunters
4/8/21 at 1445 Hours. 800 Block of Creekside. Hunters